2000 Voices of 20,000 Voices, Alnwick Playhouse, Bondgate Without Alnwick, NE66 1PQ are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. 20000 Voices is registered under the Data Protection Act 1998 (Company Number 3550680 Charity Number 1073394)
The purpose of this policy is to explain how 20000 Voices will use and process your personal data. By using our website generally you agree to this use.
We will ask you to provide information on our website during the registration process and when you make a purchase online. If you contact us we may keep a copy of that correspondence.
The type of information which we may collect about you includes your:
We may supplement the information, which you provide to us with information we receive from third parties.
We use your information to enable us to corroborate our customers identity, process payments, manage orders including delivery, improve our marketing, for purposes of administering our business activities, providing customer service and making available other products and services to our customers and potential customers. We will show the information you provide to such of our employees as need to see it.
We also use information in aggregated form (where no individual user is identified). This information may include:
This information is used for market research, to customise our site content and we believe that this allows us to monitor and improve our site and tailor it to better meet our users requirements.
We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
Cookies are small pieces of data that are stored on a user’s hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent transactions or to short cut access to the site. We use cookies to gather information about our users’ browsing activities. This information helps us to design and arrange our site in the most user-friendly manner. You can usually modify your browser to prevent this happening.
We may also disclose your personal data to:
We reserve the right to and you agree that we may disclose any information, which we hold about you to any government, regulatory, criminal investigatory or other authorised body such as the police, Customs and Excise and trading standards officers without notice to you and without incurring liability to you in connection with any investigation of fraud, infringement of intellectual property rights or illegal activity or in relation to any matter, which may expose us to legal liability or otherwise.
We do not sell, trade, give away or rent your personal information to third parties unless you tell us you are happy for us to do so. We may provide statistics on an aggregated basis but these will not include any personally identifiable information.
The internet is not a secure medium however 20000 Voices use industry standard safeguards to protect the confidentiality of your personal data such as encryption keys and firewalls and a Secure Socket Layer system for credit card transactions. The Secure Socket Layer System encrypts all of the personal information including your credit card number name and address so that it cannot be read as the information travels over the Internet
20000 Voices do not keep details of your credit card number or expiry date, it is sent directly and securely to the bank the moment you complete your purchase. The only record, which we keep, is the transaction number received from the bank, which contains neither your credit card number nor your expiry date.
Your personal information will be held securely in accordance with the Data Protection Act 1998.
Our security systems mean that we may request proof of identity before we are able to disclose information to you.
We may from time to time refer to or establish relations with companies, organisations and public bodies that will enable you to access their websites directly from our website. Each company, organisation or public body operates its own policy regarding privacy the sale of personal data and the use of cookies. If you have a particular interest in, or concern regarding the way your data will be used then you are advised to read the privacy policy on the relevant website. We will try to provide you with links to high quality, reputable websites which we believe will be of interest and relevant to you, but please note that such third party websites are not under our control and we do not contribute to the content of such websites. We cannot accept responsibility for any issues arising in connection with the third party's use of your data, the website content or the services offered to you by these websites.
We will obtain your prior consent before sending you marketing information by email or fax. You may ask us to remove your details from our database at any time by writing to us at the address below or emailing us at info@20000voices.org
By submitting your information and by using our website you consent to the collection and use of personal information relating to you as set out in this privacy policy. If we decide to amend our privacy policy we shall post any changes on this page so that you are aware of what information we collect how we use it and under what circumstance we disclose it. Please check back regularly. Continued use of the service will signify that you agree to any such changes.
We are committed to ensuring that the information, which we hold, about you is accurate and up to date. You can check the information that we hold about you by emailing us at info@20000voices.org. You are entitled to a copy of your information held by us, we may make a small charge for providing this to you.
Please notify us if you find any inaccuracies providing us with sufficient information to identify you, so that any errors can be corrected.
You agree to keep your data accurate and up to date and promptly to send us any new or revised personal data.
You warrant and undertake to us that all of the details you supply to us are true and accurate.
Any questions or comments relating to this statement or our site should be directed to 20000 Voices by sending an email to info@20000voices.org or in writing to the following address:
20,000 Voices,
Alnwick Playhouse,
Bondgate Without Alnwick,
NE66 1PQ
TEL: (+44) 01665 606280